Companion robots for older adults in 2026: ElliQ vs Loona vs the free programs

Updated 2026-08-05 · built from sourced spec data

Spec verified 2026-08-05ElliQLoona Petbot
Lowest published pricefrom $39/mofrom $429
StatusLease onlyAvailable
Factory warrantyUnlimited warranty included for the duration of the paid subscription ('Ongoing ElliQ protection for as long as you keep your companion'); covers device issues from normal use; 30-day money-back home trial.1-year warranty plus lifetime customer support; 30-day money-back guarantee on keyirobot.com; out-of-warranty repairs cited at roughly $100-$300. Re-verified 2026-08-05: product page still states 1-Year Warranty and Lifetime Customer Support; refund policy confirms 30-calendar-day return window (buyer pays return shipping absent a defect); KEYi still cites $100-$300 out-of-warranty repairs and $150+ battery replacement.
GenerationElliQ 3 (a.k.a. ElliQ 3.0), launched January 2024
ProcessorMediaTek octa-core SoC with built-in dual-core AI processing unit (APU); 33% more RAM and roughly 2x compute/memory vs ElliQ 2Main CPU with 5 TOPS AI performance; Cortex-M4 100 MHz co-processor; dual-core 360 MHz DSP HiFi audio engine
DisplayCompanion touchscreen fully integrated into the device (no longer a separate tablet); responses shown in large, easy-to-read text
CameraCameras used as presence/motion sensing only; fully activated only for user-chosen features such as video calls and selfies; no recording720p RGB camera (used for face/gesture recognition and remote home monitoring via app)
MicrophonesMicrophones listen only for the wake word 'ElliQ' when idle; no background conversation recording
ConnectivityRequires a home WiFi internet connection for features, updates and communication tools; no cellular option documented
Design/sizeYves Behar Fuseproject design; ElliQ 3 is 1.3 lb lighter with a 36% smaller footprint than the previous generation
Interaction featuresProactive voice conversations, medication and wellness reminders, health tracking, video calls and messaging with family, games, music, news; companion caregiver app (ElliQ Connect) included
Memory/storage2 GB LPDDR4 RAM, 8 GB eMMC 5.0 storage
Depth sensing3D ToF (Time of Flight) sensor for navigation and obstacle avoidance
Other sensorsTouch sensor, 3-axis accelerometer, 3-axis gyroscope, 4-microphone array
Battery/runtime1350 mAh 11.1 V lithium-ion; about 2 hours of continuous playtime
ChargingUSB Type-C port plus dock charging contacts; automatically returns to its charging dock to recharge
Size/weight8.3 x 6.8 x 6.8 in, 2.42 lb
AI/voiceBuilt-in ChatGPT (GPT-4o) conversation, voice and gesture control, real-time interaction; no subscription fee for the ChatGPT function at present
App featuresCompanion app with app-enabled games, remote monitoring, and kid-friendly graphical programming via Google Blockly

The short version

There are three honest paths to a companion robot for an older adult in 2026, and the right one depends more on the person and the state they live in than on the hardware:

  • ElliQ (Intuition Robotics) — the only robot on this page actually built for older adults. Subscription-only: $59.99/month, or $49/month billed annually, or $39/month on a 24-month plan, plus a $249.99 one-time enrollment fee. Or — and this is the headline — free through a partner agency in six states, with Washington now covering it through Medicaid.
  • Loona Petbot (KEYi Tech) — a $499 buy-it-once robot pet with free ChatGPT-4o voice chat and no required subscription. Genuinely fun, but KEYi’s own guidance says it fits “tech-savvy seniors,” not care situations.
  • Joy for All companion pets (Ageless Innovation) — the budget tier at $159.99 (cat) to $179.99 (pup). No app, no Wi-Fi, no subscription, and the most widely distributed option through aging agencies — 750,000 adoptions as of May 2026.

Every price and program status below was checked against a live page on 2026-08-05.

ElliQ: the purpose-built one

ElliQ 3 is a tabletop companion — no wheels, no legs — that proactively starts conversations, runs medication and appointment reminders, tracks blood pressure, weight, and mood, leads seated exercises, and handles voice-initiated video calls. The design decision that matters most for this audience: the older adult needs no smartphone; family use the ElliQ Connect app on theirs. Setup is plugging it in and connecting Wi-Fi, and support is US-based.

The pricing is a lease, not a purchase. The subscription (monthly $59.99; annual billed as $588 upfront; 24-month at $39/month, $936 upfront) bundles the device, shipping, installation support, software updates, and an unlimited warranty for as long as you subscribe — plus a 30-day risk-free trial on the committed plans. Over two years the cheapest path is about $1,186 including the enrollment fee. That’s real money, which is why the programs below are the first thing to check.

One line from Intuition Robotics’ own FAQ that families should read twice: “ElliQ is not an emergency device. She is designed for companionship and everyday support. In an emergency, always call 911.” ElliQ complements a medical alert pendant; it does not replace one. On privacy, the FAQ is unusually specific: it listens only for the wake word, cameras detect proximity only, and it does not record conversations.

The free programs: check these before paying anything

Intuition Robotics runs a partner locator at elliq.com/pages/free that routes applicants to state agencies. As of our 2026-08-05 check, active partners are listed in six states: Washington (Olympic Area Agency on Aging; state DSHS), New York (Office for the Aging; Metro Plus Health; Association on Aging in NY), Florida (AAA of Broward County), Wisconsin (ADRC of Dunn County; Inclusa), Iowa (Lyon County Senior Services), and New Jersey (Hudson County Division on Aging). Approved participants get the device with a free 12-month premium subscription, free installation, and free shipping. Full programs run waiting lists — Broward’s page says so outright.

Washington is the standout in 2026. As of March 2026, ElliQ is available to Washington Medicaid recipients in the Community First Choice and Roads to Community Living programs as part of a care plan — the DSHS application page states plainly that eligible recipients pay no fees and provide no billing information. You need to live at home (not assisted living) and have a Medicaid case manager. It’s the first state to route a companion robot through Medicaid, and worth watching as a template.

New York’s program is the oldest and biggest. NYSOFA’s initiative launched in 2022 and remains active — with the caveat, in the state’s own words, that units are limited, county-dependent, and “subject to the availability of funding.” The February 2026 year-three report counts 834 older adults with ElliQ in their homes and more than 3,500 applicants — so apply early and expect screening through your county Area Agency on Aging.

On results: the widely quoted “95% reduction in loneliness” comes from NYSOFA’s August 2023 release; the 2026 report’s version is that 94% of clients say they feel less lonely and 97% report feeling better overall, with users averaging 30+ interactions a day in the early cohort. Be clear-eyed about what this is: self-reported program data published by the vendor and the agency, not an independent trial. It’s still the best outcomes data any companion robot has.

Loona: the one you buy, for the right senior

Loona is a wheeled robot pet — 720p camera, gesture recognition, obstacle avoidance, and built-in ChatGPT-4o conversation with no subscription required (KEYi says the AI features are currently free, and hedges only about optional future tiers). At $499 direct (list $529, with a $429 Loona Go bundle) it’s the cheapest way to get a genuinely conversational robot, and the 1-year warranty and 30-day money-back window are standard.

Credit to KEYi for honesty in its own senior-buyer guide: Loona is pitched at “tech-savvy seniors who enjoy gadgets,” it is “not primarily marketed as a dementia-care product,” it isn’t built for “fur texture, purring, cuddling, or quiet sensory reassurance,” and a senior who dislikes apps and voice gadgets may find it “more effort than reward.” The app-dependence is the real screen: setup, updates, and the remote-monitoring camera all run through a smartphone — fine if the senior (or a nearby family member) is comfortable with that, wrong if not. There are no subsidy programs for Loona; nobody will buy it for you.

The $160 answer nobody should skip

If the goal is comfort rather than conversation, Joy for All companion pets — a purring cat at $159.99 or a pup at $179.99 — are the most-deployed companion robots in the country: 750,000 adoptions as of May 2026. No Wi-Fi, no app, no account — batteries and an on/off switch. Ageless Innovation’s healthcare page says Medicare Advantage plans, Medicaid health plans, and Area Agencies on Aging distribute them — so before buying, ask the local AAA or the senior’s health plan whether they hand them out. For dementia and memory-care situations — exactly where KEYi says Loona doesn’t fit — this is the category to start with.

What we couldn’t verify

Two honest gaps. We found no verifiable evidence that any named Medicare Advantage plan covers ElliQ as a plan benefit in 2026 — the Medicaid route is Washington’s, and the only health plan on the partner list (Metro Plus in NY) doesn’t publish terms. And Paro, the therapeutic seal often cited alongside these, we could not price from any live primary source this week, so it stays off the table rather than on it with a stale number.

Our verdict

Start with the programs, not the products. If the senior is in Washington on Medicaid, or in one of the other five partner states, a free ElliQ with a year of premium support is the best deal in this category — the same robot costs ~$1,200 over two years retail. Paying out of pocket? ElliQ is worth it for someone living alone who’ll use the reminders and check-ins; choose the 24-month plan only after the 30-day trial survives contact with real life. Loona at $499 is the pick for a gadget-positive senior who wants play and a chat, not care. And for comfort in late-stage situations, the $159.99 Joy for All cat has more real-world deployments than everything else on this page combined.